Reader workspaces and views

Five workspaces

The captured Reader has 5 workspaces and 31 views. Preview six selected views on the Reader page. The screenshots use a development demonstration result, separate from the downloadable claims sample.

Measures and tools, by workspace

Overview

Flow: daily new, closed and open objects. Events per day: recorded process events. Periods: comparisons between analysis periods. Data quality: run status, accepted and excluded source rows, and warnings.

Processes

Map, Activity groups and Group map: connected activities and their recorded transitions. Next activity, Variants and Slow transitions: activity sequences and waits. Rules, Conformance, Deviation segments and Rule trend: configured rules, affected objects and how deviations vary.

People

Day and All days: one person's process events and work-time records. Work time vs planned: recorded work and planned hours. Productive, idle, non-work: categories supplied by the source system. Work time per day, Events vs work time, Theil index and Earned time: work records, event counts, concentration and configured targets. Handovers: person-to-person handovers from event order.

Objects

All objects: objects in the selected period. At risk: open objects and their due-date risk. Object detail: one object's source facts and computed measures. Object flow: its recorded activities, durations and waiting times.

Timing

Durations: individual processing times. Control chart: durations in start order against control limits. Processing time curves: distributions by activity. SLAs: met or missed status as supplied by the source system.

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