The process is yours. The answers should be too.

Coming soon

We are building Ghost Observatory to redefine process intelligence: detailed knowledge of how work happens, available to everyone. Inspect bottlenecks, workload and controls in your own records. Follow the calculations and keep control of the result. The complete core will be free of charge.

Process map · Development demo

01 / A finding

Make us show our work.

The sample result holds 300 synthetic claims and 7,402 events. One rule runs across all of them: the person who assesses a claim must not approve it. Here is what the Engine found.

Follow the evidence
FindingSample result

109 of 224

claims were approved by the person who assessed them.

That is 49% of the claims the rule could check; 76 could not be checked.

Every claim in the sample, one dot each300 claims, one dot each. 109 gold dots: the person who assessed the claim also approved it. 115 teal dots: different people did the two steps. 76 open rings: not checked, because a step or a person is missing from the records.
  • 109 same person assessed and approved
  • 115 different people
  • 76 not checked: a step or a person is missing from the records

Explore by decision

Which part of the operation needs attention?

02 / Business value

A dashboard is not an explanation.

A target can be met while the operation gets worse. Fast completions may conceal repeated work. A team’s apparent delay may begin with a late handover elsewhere. Totals alone leave those questions unanswered.

Ghost Observatory connects each result to the records behind it. Inspect the event sequence, the people involved and the time between steps. Compare similar work across people, teams and periods. Missing records and rejected rows stay visible.

Make the decision answer to the evidence. Check whether an employee faced more difficult assignments, inherited a delay or carried a disproportionate workload. Use the findings to challenge unsupported judgments and decide which process needs to change.

The records still need scrutiny. A missing event cannot explain what happened off the system, and a recorded delay needs operational context. The same source trail lets employees and managers question the conclusion.

03 / Fairness through evidence

People deserve a fairer measure of their work.

Make assignments, workload and delays visible to the people making and questioning a decision.

Compare the work behind the result.

Process intelligence can show assignments, volumes, handovers, rework and delays beyond an employee's control. Compare people and groups on genuinely comparable work, expose inconsistent application of rules and give decisions a record that can be checked.

That evidence helps challenge unfair treatment and investigate potential discrimination. But a calculation is only as sound as the records, definitions and context behind it. Missing events, different roles and unequal workloads must be visible; not turned into a misleading score.

Explore people and process analysis

04 / Method

From your exports to one result file.

Start with exports from your existing systems. A YAML contract maps the work object, activity, time and person in each export; 114 contracts cover 23 system families. The Engine reconstructs the process on your machine and publishes one SQLite result file for the Reader and your own analysis tools. Core product free of charge. See Technology for access controls, pseudonymisation and the full architecture.

01Your exportsInput
02Observatory EngineCalculation
03SQLite result fileOutput
04Reader · Power BI · PythonPresentation

05 / The Reader

Explore processes, people and performance.

The Reader’s 5 workspaces cover process flows, individual work objects, people and timing. Every view reads the same result file.

The dark Reader compares twelve activity-sequence variants, with recorded steps, object counts and throughput times.

Process variants

Compare the recorded activity sequences, repeated steps and completion times of work objects.

Explore the Reader

06 / Your data. Your control.

No data collection by Ghost Citadel.

Ghost Observatory runs on your infrastructure. We do not receive or collect your process data, analyses or results, and the core runs without calling a model or sending telemetry to Ghost Citadel.

Choose to connect an external AI service? You decide what information to send and to whom. Or keep inference local. No AI model required: the Engine remains deterministic.

Explore optional AI integration

Understand the analysis before choosing a tool.

Start with the method, check what the measures establish, then inspect the input requirements for your own records.